License & insurance
Anyone with a truck can call themselves a mover. Here's the paperwork that separates a licensed moving company from a guy on a classifieds app — and how to check ours yourself.
Our California permit authorizing moving operations across the state, held by B2 Moving Company LLC. Verify it in the California Public Utilities Commission's household mover database at cpuc.ca.gov.
Our official registered carrier identification number. Every licensed California household mover has one — no MTR number on the contract means an unlicensed mover.
Covers all transported goods under federal protection — from the moment your belongings are loaded until the last box is placed in the new home.
Comprehensive liability and property insurance coverage — protecting your home, your belongings, and everyone on site. Certificates of insurance are available within 24 hours on request.
Basic coverage of 60¢ per pound per article is included on every move at no cost, as required by California law. Full-value protection is available on request — ask your coordinator when booking.
Every truck in our fleet carries commercial auto liability insurance well above state minimums. If anything happens on the road, your belongings and third parties are covered.
All of our movers are W-2 employees covered by workers' comp. If a mover is injured on your property, you carry zero liability — a risk homeowners take with unlicensed labor.
General liability coverage protects your home itself — walls, floors, doorframes, elevators — at both addresses, from the first blanket laid down to the last box placed.
Don't take our word for it — or anyone else's. Before hiring any moving company in California, run these three checks.
Search the company name or MTR number in the California Public Utilities Commission's household mover database at cpuc.ca.gov. The permit must be listed as active — not suspended or revoked.
Enter the USDOT number at safer.fmcsa.dot.gov. You'll see the company's legal name, fleet size, and safety record. If the name doesn't match who you're talking to, walk away.
Any legitimate mover will email a certificate of insurance on request — buildings with elevators usually require one anyway. It should name the mover, the policy limits, and the coverage dates.
California requires household goods movers to hold three verifiable credentials. Here is what each one means for your protection.
The CAL-T number is the primary license issued by the California Public Utilities Commission (CPUC) authorizing a company to move household goods within California. The CPUC has regulated movers since 1935. Our CAL-T number is California Permit 581337 — verify it is active at cpuc.ca.gov. A mover without an active CAL-T number is operating illegally.
The MTR (Motor Transportation Registration) carrier number is issued by the Bureau of Household Goods and Services (BHGS) under the California Department of Consumer Affairs. Every licensed California household goods carrier must display it on all contracts and trucks. Search for citations and disciplinary actions at bhgs.dca.ca.gov.
California requires licensed movers to maintain a minimum of $750,000 in liability insurance per vehicle and a minimum of $10,000 in cargo insurance for household goods in transit. Our policies exceed these minimums. Request a Certificate of Insurance (COI) from any licensed mover before signing — we provide COIs within 24 hours.
Every licensed California mover must provide the official Household Movers Bill of Rights at first contact. This document outlines your right to a written estimate, the maximum rate tariff, Full Value Protection, and the formal claims process for loss or damage. If a mover does not provide it, they may not be licensed.
California law requires every licensed household goods carrier to offer you a choice of liability coverage before the move.
The default — included free on every move. Coverage is 60¢ per pound per article. A 50-lb item damaged beyond repair is compensated $30, regardless of actual value. Satisfies the legal minimum but is not meaningful for high-value household goods.
Covers repair, replacement, or current market value for any item subject to loss or damage — not 60 cents per pound. Available at an additional charge. The right choice for households with electronics, furniture, artwork, or items of extraordinary value.
The CPUC sets maximum rates that licensed California movers may charge for local moves by hourly rate and for long distance moves by weight and distance. All licensed carriers file their tariff with the CPUC. A written not-to-exceed estimate documents your cost before the move begins.
If a licensed California mover overcharges above the maximum rate tariff, fails to pay a valid loss or damage claim, or violates other CPUC regulations, you can file a formal complaint at cpuc.ca.gov. This protection only exists with licensed movers.
Yes. Any company moving household goods for compensation within California must hold an active CAL-T permit from the CPUC and be registered with the Bureau of Household Goods and Services. Operating without a license is illegal and carries fines up to $7,500 per violation. Verify any mover at cpuc.ca.gov.
The CAL-T number is the California Carrier of Household Goods permit issued by the CPUC. It must appear on all trucks, contracts, and advertising. B2 Moving Company's CAL-T number is California Permit 581337.
Minimum $750,000 liability insurance per vehicle, minimum $10,000 cargo insurance for household goods in transit, and workers' compensation for all employees. Ask for a Certificate of Insurance — any legitimate mover provides one within 24 hours.
Yes. The default is Released Value Protection — 60¢ per pound per article — included free. Full Value Protection covers actual market value, available at an additional charge. If a licensed mover fails to pay a valid loss or damage claim, you can file a complaint with the CPUC.
Yes. A professional California moving company should be licensed (active CAL-T number), insured (minimum $750,000 liability + cargo), and bonded (surety bond as financial guarantee). B2 Moving Company meets all three standards.
For most households, yes. Released Value covers a 50-lb TV at $30. Full Value Protection covers actual repair or replacement cost — the right choice for electronics, furniture, artwork, or items of extraordinary value. Ask your B2 coordinator when booking.
California licensed movers cannot transport hazardous materials: gasoline, propane tanks, ammunition, corrosives, compressed gases, or explosives. Improperly declared hazardous materials can invalidate your moving insurance coverage.
Go to cpuc.ca.gov and search for permit 581337 or "B2 Moving Company." The record confirms our CAL-T is active. You can also look up MTR 0192394 at bhgs.dca.ca.gov. To request our Certificate of Insurance, call (669) 999-5505 or email info@b2movingcompany.com.